FAQs

Do you ship pies?

Unfortunately, we do not ship pies. Our pies are just too delicate to make the trip across parish or state lines. All pies must be picked up from our kitchen.

Do you make custom pies?

No. We know your Aunt Erma Jane’s Shoo Fly recipe was a hit during the Depression but we just can’t recreate it. Each Windowsill Pie is developed to have that perfect balance of the unexpected and the familiar. We offer a range of seasonal flavors to satisfy your every craving.

Do you make cakes?

No. Our focus is pies. But Marielle enjoys the challenge of the perfectionist/anxiety filled art of cake baking and decorating. When our brick and mortar store opens, keep your eye out for the current cake on the counter!

Can you write a message on a pie?

Sorry, but no. A pie is just not the “write” setting for a message.

Do you make gluten-free pies?

We are looking forward to developing a gluten-free crust. However, that will never be in the context of a dedicated gluten-free kitchen.

Do you make vegan pies?

We don’t currently offer any vegan pies. 

Can you leave the alcohol out of a pie?

We can’t. When used, the alcohol functions as an integral flavor component. However, there are always pies on the menu that don’t contain alcohol.

How fast can I get a pie?

All pies have a standard 4-day turnaround. If you need one faster, we offer a 48-hour rush service for a premium. Call us for details.

Do you use peanuts and tree nuts in your kitchen?

Yes. Even pies that don’t contain peanuts and tree nuts as an ingredient run the risk of cross-contamination.

Can I order a pie an out-of-season pie?

Sorry, we can’t bake a Blueberry Pie in November or an Apple Pie in July. One of our core values is utilizing seasonal produce, direct from the farmers when possible, when the flavors are at their peak.

What’s in your pie crust?

The best stuff. King Arthur flour, Plugra butter, Spectrum Organic palm shortening (sustainably harvested in Colombia), filtered water, and kosher salt.

What’s in your tart crust?

King Arthur flour, Plugra butter, Domino sugar, organic eggs, and pure vanilla extract.